Sump Pump Installation and Repair Plumbing Services

sump pump repairs

If your home is equipped with a sump pump, you will most likely understand why keeping your sump pump in prime condition is so important. We at Montreal 5 Star plumbing install and repair sump pumps with the guarantee that your home will never flood. 5 Star Plumbing offers sump pump installation and replacement of your existing system, don't hesitate to contact us at 514-447-3700 to eliminate future floods.

A sump pump is commonly found in a home's basement and is used to remove water that has accumulated in a pit. Sump pumps send water away from a house to any place where it is no longer problematic, such as a municipal drain or a dry well. Our specialists at Montreal 5 Star Plumbing have up to date knowledge and skill regarding all facets of sump pump installation and operation. We give you the proper guidance and advise you on the type of sump pump that would best suit your property. Furthermore we will install your sump pump with the care and precision offered by our professional plumbers.

Common sump pump problems include:

  • Overwhelmed Pump
  • Ineffective drainage
  • Clogged Intake
  • Switch or Float Malfunction
  • Frozen Discharge Line
  • Power Outage
  • Burnout pump
  • Defective Check Valve

If you have a sump pump issue, just give us a call! We will book an appointment to assess the particular problem with your system. We have the experience and tools to diagnose and fix any sump pump problems you have. You cannot afford to be without a working sump pump in your home, to book a sump pump installation or repair service with one of our reliable plumbers call us today at 514-447-3700

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sump pump installation

A sump pump is a pump used to remove water that has accumulated in a water collecting basin, commonly found in the basement of homes. The water may enter via the perimeter drains of a basement waterproofing system, funneling into the basin or because of rain or natural ground water, if the basement is below the water table level.

Sump pumps are used where basement flooding happens regularly and to remedy dampness where the water table is above the foundation of a home. Sump pumps send water away from a house to any place where it is no longer problematic, such as a municipal storm drain or on your lawn.

Usually a sump pump is plugged into a home’s electrical outlet, sump pumps may have a battery backup depending on the system installed. Since a sump basin may overflow, if not constantly pumped, a backup system is important for cases when the main power is out for prolonged periods of time, as during a severe storm.

There are generally two types of sump pumps — pedestal and submersible. The pedestal pump’s motor is mounted above the sump, while submersible pumps are entirely mounted inside the basin, and is specially sealed to prevent electrical short circuits.


sump pump maintenance

Homeowners fail to realize that sump pumps must be maintained since they are "out of site and out of mind". We typical recommend examining sump pumps every year, especially if the pumps running frequently due to a higher water table or water drainage. In due time a sump pumps will fail, which could lead to a flooded basement and costly repairs.

At 5 Star Plumbing, when examining a sump pump we start by cleaning the dirt, gravel, sand, and other debris to extend the life of the pump. These obstructions can also decrease the pump’s ability to drain the water in the basin, and can allow the basin to overflow. The check valve can also jam from the debris or wear and tear. Examine the discharge line opening, when applicable, to ensure there are no obstructions in the line. Even a partially obstructed discharge line can force a sump pump to work overtime and increase its chance of overheating and failure.

In most cases a float switch can let go, causing the sump pump to fail. A float switches are used to automatically turn the sump pump on when filled to a preset level. Float switches must be clear of any obstructions within the basin.

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Sump Pump Not Working? This Might Be Why…

A well-installed and maintained sump pump should last for many years, but if you notice any problems with your pump, here are a few of the common reasons why there might be a problem:

Lack of Electricity

If you lose power, obviously your sump pump will stop working… and this can happen at times when you need it to work most. If flooding during storms is an issue for your home, you may want to consider installing a backup generator for your pump. Another option is to install a backup pump that operates on water pressure.

Electrical problems

Problems can ensue if your pump is getting too much, or not enough, electrical current. Make sure that your pump is connected to an outlet that provides the proper amount of voltage. Too little can cause the pump to run improperly, and too high of a voltage can cause damage to the motor.

Switch Problems

If you have a float switch on your automatic pump, it can become obstructed and cause problems in switching on and off. This is one important reason to ensure that your sump remains as clear of debris as possible.

Blocked Discharge Lines

It’s possible that your discharge lines can become blocked by debris, such as rocks or sticks. In winter, your discharge line can freeze. This might be an issue that’s easily solved by manually removing debris, but occasionally it’s a problem that an expert will be able to fix for you.

Overworked Pump

Occasionally, your pump may not be working properly because it’s simply overworked. The solution might be to reevaluate the right kind of pump for your home and to install the appropriate model.

If you notice that your drainage system is not operating properly, you will want to address the problem as soon as possible to prevent potential flooding in your home.

Two Types of Sump Pumps

sump pump pedestal-submersible

You will notice that there are two types of sump pumps that can be installed in a home or a business, either a pedestal pump or a submersible pump. A pedestal pump is an upright pump that is mounted inside the sump pump basin. The motor is located outside the basin and is not meant to get wet. The pump impeller is connected to the vertical shaft which sits into the basin, while the motor is at the other end of the shaft outside of the basin. The submersible pump, on the other hand is entirely mounted inside the basin underwater, including the motor. It's specially sealed to reduce the noise of the pump and to avoid any debris from falling in.

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